Service Desk
MPS Service Desk
☎ 856-293-2020
The Millville Public Schools Service Desk provides technology support services for Millville Public Schools. The service desk supports the network infrastructure, email, phone systems, enterprise applications, education applications, hardware, software and educational technology for staff, students, administration and public officials. Leveraging the latest technology to enable remote desktop connections, application deployment and a virtual server environment, the Millville Service desk is constantly striving to provide the highest possible level of support for our customers.
IT Service Request Procedures
Service for Information Technology needs may be requested using one of three methods:
1. Click the button above to access the new Service Desk portal. Click the Single Sign On button to log in. Then click the New Ticket button to create a ticket.
2. Email the Service Desk directly at [email protected] and include the following information:
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- Issue
- Your building
- Room number or location
- Phone number to contact you
3. Call the Service Desk at 856-293-2020 or call Extension 2020 from a district phone
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- DO NOT directly call, email, or contact your building IT technician to place a service request.
Please Remember:
- Regardless of the method you choose to contact the Service Desk, you will be issued a
ticket number and placed in the service queue. - You may also follow the status of your ticket and access the Knowledge Base in the Service Desk Portal.
- In order to process all tickets efficiently, please coordinate all of your Information
Technology needs through the Millville Service Desk. Directly contacting technicians will
slow down the completion of the tickets in the queue.